Sweetsation Therapy is a modern beauty brand inspired by nature. We source the best ingredients around the world to create Organic and natural skin care products to care for your skin and senses. Our products are made in small batches to ensure their freshness and never tested on animals.
Do you own a Store, Salon or a Spa, and believe that Sweetsation products would complement your business philosophy and attract more customers? Then we would be thrilled to hear from you.
Once approved, you will have an opportunity to purchase samples at regular 50% discount for testing, before committing to a larger quantities to meet the minimum order.
All domestic purchases over $250 are shipped via USPS Priority with Delivery Confirmation, Signature Requirement, and Insurance (if requested). If your order is damaged en route, please keep all packaging materials until USPS inspects the shipment. This will ensure a full refund on damaged items.
OPENING ORDER MINIMUM
Opening minimum order is 3 units per each sku.
There is no required dollar amount on re-orders, however the order must include a quantity of at least 3 items per sku.
PAYMENT TERMS AND OPTIONS
We accept all domestic payments by all major credit cards or through Paypal. International orders have to be paid by TT directly to our Bank account. All payments have to be made and clear before shipping of goods. NET 30 day privileges are not offered at this time.
ORDER PROCESSING TIMES AND BACK ORDERS
Most domestic orders will be shipped within 24-48 hours after payment has been received. We make every effort to have our products you need in stock. However, in order to provide you with the freshest products possible, we do not stock large volumes and back orders may occur. We will always provide you with an approximate date of shipment. Deliveries for International orders vary and can take 2-4 weeks and sometimes longer, depending on time spent at customs.
All orders are shipped by USPS.
If products are damaged during shipping, please keep the damaged products in the original shipping carton and immediately notify Sweetsation Therapy and/or the courier. USPS will require a damage inspection and claim for reimbursement. Sweetsation Therapy will immediately send a replacement of damaged products to accommodate the client. If client does not keep the original shipping carton, the client will be responsible for shipping charges.
Sweetsation Therapy only accepts returns of damaged or defective products. Contact Customer Service to obtain a return authorization. Approved returns of damaged products must be processed within 30 days of receipt of order. The full value of the product will then be credited to the client's Sweetsation Therapy account.
Returns on expired products are not accepted. Most products have a minimum of 1-2 year shelf life.
REQUIRED CONDITION OF STORAGE
Sweetsation Therapy requires the storage of all Sweetsation Therapy products in a climate controlled environment (5-25 degrees C, 40-75 degrees F), away from direct sun light or heat. Containers must be tightly closed.
We make every effort to inform our clients prior to making any price changes. However, due to frequent increases in organic pricing and raw ingredients, Sweetsation Therapy prices are subject to change without notice.
RESTRICTIONS: Sales of Sweetsation Therapy products on 3rd party websites that you don't own (Amazon, Ebay, Etsy... etc) are strictly prohibited.
Our products cannot be sold in countries where animal testing IS required.
Should you have any questions and to apply, please contact us.