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Please check this page regularly for updates and changes. Wholesale accounts will be asked to agree to terms before orders are processed.
WHOLESALE
Please contact us at sales@sweetsationtherapy.com if you would like to apply to be considered to carry Sweetsation Therapy products in your store or Spa. Please be ready to fill out an application form providing your Tax ID#, your business name and website.
SAMPLES
For wholesale accounts, we will gladly send you samples at wholesale prices. You must provide the Tax ID # and the business name. Requests for identical samples of more than three, cannot be processed. Requests can be made by emailing to sales@sweetsationtherapy.com.
SHIPPING
All purchases are shipped USPS Priority with Delivery Confirmation and Insurance. If your order is damaged en route, please keep all packaging materials until USPS inspects the shipment. This will ensure a full refund on damaged items.
TERMS
We accept payments by all major credit cards through Paypal.
OPENING AN ACCOUNT
To open an account, proof of business and professional status as well as signed application are required. Each application and order request will be reviewed on an individual basis. Sweetsation Therapy reserves the right to select and limit the clients to distribute to.
OPENING ORDER MINIMUM
Opening an account requires a minimum opening order of $500.00.
MINIMUM RE-ORDER
There is no required dollar amount on re-orders, however the order must include a quantity of at least 3 items per sku.
ORDER PROCESSING TIMES AND BACK ORDERS
Most orders will be received within 7 to 14 business days once Sweetsation Therapy receives your order. We make every effort to have the product you need in stock. However, in order to provide you with the freshest products possible, we do not stock large volumes and back orders may occur. We will always provide you with an approximate date of shipment.
PAYMENT OPTIONS
All orders may be paid by VISA, M/C, Discover or American Express through Paypal or by your company check.
PAYMENT TERMS
Sweetsation Therapy requires payment upon shipping. National accounts may choose to pay NET 30 days, once business relationship is established. NET 30 day privileges do not extend to opening orders. Payments returned for insufficient funds will incur a $35 service charge. Overdue accounts will be charged a 1.5% monthly interest fee. Sweetsation Therapy requires three credit references as well as a fully completed and signed order form to process a request for NET 30 day payments.
SHIPPING SERVICES
All orders are shipped by USPS, unless requested otherwise. Shipping charges are determined at the time of shipping and will be added to the invoice.
DAMAGED SHIPMENT
If products are damaged during shipping, please keep the damaged products in the original shipping carton and immediately notify Sweetsation Therapy and/or the courier. USPS will require a damage inspection and claim for reimbursement. Sweetsation Therapy will immediately send a replacement of damaged products to accommodate the client. If client does not keep the original shipping carton, the client will be responsible for shipping charges.
RETURNS
Sweetsation Therapy only accepts returns of damaged or defective products. Contact customer service to obtain a return authorization number. Approved returns of damaged products must be processed within 30 days of receipt of order. The full value of the product will then be credited to the client's Sweetsation Therapy account.
Returns on expired products are not accepted. Products have a minimum of 2 year shelf life.
REQUIRED CONDITION OF STORAGE
Sweetsation Therapy requires the storage of all Sweetsation Therapy products in a climate controlled environment (5-25 degrees C, 40-75 degrees F), away from direct sun light. Containers must be tightly closed.
PRICE CHANGES
We make every effort to inform our clients prior to making any price changes. However, due to frequent increases in organic pricing, Sweetsation Therapy prices are subject to change without notice.
RESTRICTIONS
Sweetsation Therapy products cannot be sold for less than the suggested retail price, without written authorization.
Sweetsation Therapy products can not be sold on selling platforms like Amazon and Ebay.
MAINTAINING YOUR WHOLESALE ACCOUNT
Once you apply and your wholesale account has been opened, you must place an order within 30 days. To maintain your account in active status, you have to place at least 3 orders per year. Accounts that have been opened but inactive for 6 months will be closed.
By placing an order, I declare that I have read and agree to the Terms and Conditions above, as specified by Sweetsation Therapy. I also declare that I am authorized to place orders and take full responsibility for acceptance and payment of all future orders placed under our account.
If you have any additional questions and to receive wholesale application/registration, and log-in, please contact us at info@sweetsationtherapy.com.
WHOLESALE
Please contact us at sales@sweetsationtherapy.com if you would like to apply to be considered to carry Sweetsation Therapy products in your store or Spa. Please be ready to fill out an application form providing your Tax ID#, your business name and website.
SAMPLES
For wholesale accounts, we will gladly send you samples at wholesale prices. You must provide the Tax ID # and the business name. Requests for identical samples of more than three, cannot be processed. Requests can be made by emailing to sales@sweetsationtherapy.com.
SHIPPING
All purchases are shipped USPS Priority with Delivery Confirmation and Insurance. If your order is damaged en route, please keep all packaging materials until USPS inspects the shipment. This will ensure a full refund on damaged items.
TERMS
We accept payments by all major credit cards through Paypal.
OPENING AN ACCOUNT
To open an account, proof of business and professional status as well as signed application are required. Each application and order request will be reviewed on an individual basis. Sweetsation Therapy reserves the right to select and limit the clients to distribute to.
OPENING ORDER MINIMUM
Opening an account requires a minimum opening order of $500.00.
MINIMUM RE-ORDER
There is no required dollar amount on re-orders, however the order must include a quantity of at least 3 items per sku.
ORDER PROCESSING TIMES AND BACK ORDERS
Most orders will be received within 7 to 14 business days once Sweetsation Therapy receives your order. We make every effort to have the product you need in stock. However, in order to provide you with the freshest products possible, we do not stock large volumes and back orders may occur. We will always provide you with an approximate date of shipment.
PAYMENT OPTIONS
All orders may be paid by VISA, M/C, Discover or American Express through Paypal or by your company check.
PAYMENT TERMS
Sweetsation Therapy requires payment upon shipping. National accounts may choose to pay NET 30 days, once business relationship is established. NET 30 day privileges do not extend to opening orders. Payments returned for insufficient funds will incur a $35 service charge. Overdue accounts will be charged a 1.5% monthly interest fee. Sweetsation Therapy requires three credit references as well as a fully completed and signed order form to process a request for NET 30 day payments.
SHIPPING SERVICES
All orders are shipped by USPS, unless requested otherwise. Shipping charges are determined at the time of shipping and will be added to the invoice.
DAMAGED SHIPMENT
If products are damaged during shipping, please keep the damaged products in the original shipping carton and immediately notify Sweetsation Therapy and/or the courier. USPS will require a damage inspection and claim for reimbursement. Sweetsation Therapy will immediately send a replacement of damaged products to accommodate the client. If client does not keep the original shipping carton, the client will be responsible for shipping charges.
RETURNS
Sweetsation Therapy only accepts returns of damaged or defective products. Contact customer service to obtain a return authorization number. Approved returns of damaged products must be processed within 30 days of receipt of order. The full value of the product will then be credited to the client's Sweetsation Therapy account.
Returns on expired products are not accepted. Products have a minimum of 2 year shelf life.
REQUIRED CONDITION OF STORAGE
Sweetsation Therapy requires the storage of all Sweetsation Therapy products in a climate controlled environment (5-25 degrees C, 40-75 degrees F), away from direct sun light. Containers must be tightly closed.
PRICE CHANGES
We make every effort to inform our clients prior to making any price changes. However, due to frequent increases in organic pricing, Sweetsation Therapy prices are subject to change without notice.
RESTRICTIONS
Sweetsation Therapy products cannot be sold for less than the suggested retail price, without written authorization.
Sweetsation Therapy products can not be sold on selling platforms like Amazon and Ebay.
MAINTAINING YOUR WHOLESALE ACCOUNT
Once you apply and your wholesale account has been opened, you must place an order within 30 days. To maintain your account in active status, you have to place at least 3 orders per year. Accounts that have been opened but inactive for 6 months will be closed.
By placing an order, I declare that I have read and agree to the Terms and Conditions above, as specified by Sweetsation Therapy. I also declare that I am authorized to place orders and take full responsibility for acceptance and payment of all future orders placed under our account.
If you have any additional questions and to receive wholesale application/registration, and log-in, please contact us at info@sweetsationtherapy.com.
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